This past week, after the whole world witnessed the Samsung Galaxy7 trauma, many have this question boggling their mind......
Any UK customers who have Galaxy Note 7 devices will be able to return their devices to Samsung, which will in collaboration with its partners and operators, voluntarily replace their current device with a new one.
UK customers will be contacted by the provider or operator from which they purchased the product in order to arrange their device exchange.
The exchange of units will begin from September 19th 2016.
More information about the programme can be found online at – samsung.com/uk/note7exchange/ - and customers with questions can also contact the Samsung customer service team on 0330 7261000.
For the time being, however, Samsung is not revealing exactly when the device will go back on sale.
As mentioned, some users in who pr-ordered the Galaxy Note 7 will have received their device, and several have already ended up on eBay.
However these options will not come cheap, with options on eBay starting at around £769, so it may be worth waiting for general sale to begin again.
How do I replace my phone? we got your back here.
As mentioned, Samsung has now begun a global recall for all Galaxy Note 7 devices - around 2.5 million products in all.Any UK customers who have Galaxy Note 7 devices will be able to return their devices to Samsung, which will in collaboration with its partners and operators, voluntarily replace their current device with a new one.
UK customers will be contacted by the provider or operator from which they purchased the product in order to arrange their device exchange.
The exchange of units will begin from September 19th 2016.
More information about the programme can be found online at – samsung.com/uk/note7exchange/ - and customers with questions can also contact the Samsung customer service team on 0330 7261000.
I don't have a Galaxy Note 7, can I still get one?
Express.co.uk was a big fan of the Galaxy Note 7, calling it, "one of the best looking devices money can buy."For the time being, however, Samsung is not revealing exactly when the device will go back on sale.
As mentioned, some users in who pr-ordered the Galaxy Note 7 will have received their device, and several have already ended up on eBay.
However these options will not come cheap, with options on eBay starting at around £769, so it may be worth waiting for general sale to begin again.
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